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Travel Insurance Stories

Cases from the Australian Department of Foreign Affairs & Trade (DFAT) The following four story outlines, were real cases handled by the Australian Department of Foreign Affairs and Trade (DFAT):  USA - Hit by Car $80,000 A young man worked in a US ski resort for four months, then took time off to travel around the US. He permitted his 12-month travel insurance policy to expire just a few days before his departure for home. He was hit by a car while crossing a road and suffered serious head injuries. He was admitted unconscious to intensive care and required highly intensive sophisticated care until he was able to be flown back to Australia. He was still unconscious and returned on a stretcher. The cost to the family for the medical evacuation alone was $80,000. They have taken out a second mortgage on their house to raise the funds.  USA – Surfing Accident $290,000 A young Australian surfer went to the United States for a surfing competition. Although an experienced surfer, he unfortunately chose the wrong wave during a practice session. The wave dumped him on a reef and he sustained serious injuries. He was flown to a local hospital and immediately underwent two major operations. The hospital bill was AUD290, 000. Fortunately the young man's parents had insisted he take out travel insurance before he left Australia. The insurance company covered the bill, and the young man and his family were able to focus on his recovery.   BANGKOK - Car Accident In Bangkok a man was hit by a car while riding a motorcycle. He sustained a badly fractured leg and was admitted to the nearest local hospital. His wife was with him. He did not have any travel insurance, and so had no choice as to hospital or treatment. The hospital did not have the expertise to do anything for him except clean the wound. After 3 weeks his wife asked the Embassy for assistance as parts of the shin bone had died and the fractured ends were not healing. The Embassy assisted in having the man medically evacuated to Australia for admission to hospital, at very considerable expense to his family.   BALI – Min-van Accident In Bali, 5 Australians were injured in a mini-van accident. Consular assistance was limited to support and routine contact with next-of-kin (NOK), as all the Australians involved had travel insurance. The travel insurance company paid their hospital bills and arranged their medical evacuation to Australia.   The Australian Department of Foreign Affairs & Trade (DFAT) Each Year DFAT handles 20,000 cases involving Australians in difficulty overseas, which includes: 700 Hospitalisations 600 Deaths 100 Medical Evacuations In cases where victims are not covered by travel insurance, such personal tragedies are further compounded by a long-term financial burden.   Daily hospitalisation costs in Southeast Asia regularly exceed $800; return of remains from Europe in excess of $10,000. The cost of medical evacuations from the United States regularly range from $75,000 to $95,000 and sometimes up to $300,000, Bali in which costs have exceeded $60,000. Travellers who are not covered by insurance are personally liable for covering incurred medical and associated costs. Families have been forced to sell off assets, including their superannuation or family homes, to bring loved ones back to Australia for treatment. Each year DFAT also handles over 16,000 cases involving the welfare of Australians who have suffered from the following: Illness Theft Robbery Assault Read the complete story at: http://www.smartraveller.gov.au//travel_insurance.html...

Travel Insurance Advise

   When you're putting most of your energy into organising your travel plans, you risk purchasing insurance that might not give you the best value for money, and may not cover you for what you think you're being covered for. Don't just chase the cheapest policy without checking exactly what it covers you for. It's also worth noting that disputes relating to travel insurance claims are on the rise. In fact, the Insurance Ombudsman Service (IOS) annual report revealed an increase of 228% in the number of travel claims rejected by insurers between 2005-2006. This extraordinary increase stems from confusion about travel insurance policy exclusions, often around what 'unattended baggage' means and what constitutes a 'pre-existing' medical condition. You can also read some real life travel insurance stories of Australians travelling overseas on smartraveller.gov.au. Check what's NOT covered under your policy No travel insurance policy will cover you for everything that might happen on your holiday. A policy will usually cover events such as personal injury and loss or theft of your possessions, as well as costs that you incur if your travel plans are disrupted. However, the most common reason that insurers give for refusing travel insurance claims is that the claim is excluded under the policy. It's therefore just as important to know what's not covered by a policy, that is 'the exclusions', as it is to know what is covered. Different travel insurance policies give varying levels of cover Some policies include 24-hour medical assistance, a help line and private hospital cover, although be careful of 'special circumstances' which can apply. Other policies target younger travellers and will cover a broader range of adventure-type activities. It is important to advise your insurer if you are planning an adventure holiday. Purchase a policy that suits you and the type of holiday you're planning and don't just chase the cheapest policy. Consider whether you might be better off paying a higher premium up front so that you will pay a lower excess if you have to claim. Always read the policy and the product disclosure statement (PDS) carefully before you buy.    Get a quote / Purchase your Insurance from Covermore here    TIP!  The best advice is usually the simplest ......

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